Dear buyers and friends from the UK, please note: From January 1, 2021, the UK officially leaves the European Union and implements a new VAT policy for all commodities imported into the UK. VAT tax will be levied on all products, but our store did not apply for VAT qualification from the British government, so our product prices do not include tax! However, if the British government finds the package and requests to pay the tax, please bear the buyer's responsibility! (Note: the tax rate is 20%)
Due to the spread of the epidemic and the surge of parcels in peak seasons, the pressure on export customs and import customs has doubled, so the logistics time limit will be delayed again, and the arrival time of the parcels will take about 1 month. Please understand and wait patiently, thank you!
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What does my order status mean?

What should I do if the seller provides an invalid tracking number?

It is our obligation to provide a trackable tracking number when your order is shipped. If no tracking information appears after 5\7\10 business days(It depends on your couriers.), you may do the following:
Please contact us and ask us to contact the shipping company to obtain the tracking information; or you may contact the shipping company directly through their official website.
To report an invalid tracking number, you should first sign in to your bababobo00712 account and go to "My Account". From there locate "My Orders" and select "Shimpent Shipped"  from the drop-down menu. You will then see a list of all your shipped items. Find the invalid tracking number,and tell us.
We will contact the appropriate logistics company to find the cause of the problem until the problem is finally solved.

 

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